Question 1??
?Most
brainstorming software packages use:
?questions
to prompt a user.
?icons and
multimedia.
?genetic
algorithms.
?neural
computing.
?All of these.
Question 2??
?The
Internet is the only way to deliver distance learning today.
?True
?False
Question 3??
?Thus far,
distance learning has had very little impact on education.
?True
?False
Question 4??
?In
electronic brainstorming the participants can:
?simultaneously
generate ideas and comments.
?anonymously
generate ideas and comments.
?identify
and consolidate key issues.
?simultaneously and anonymously generate
ideas and comments.
?All of these.
Question 5??
?The
standard GSS process ends with idea generation.
?True
?False
Question 6??
?
Creativity
can be stimulated by environmental factors.
?True
?False
Question 7??
?Distance
learning can be utilized 24/7.
?True
?False
Question 8??
?Distance
learning supports discussion style courses.
?True
?False
Question 9??
?The
most common way to deploy a GSS today is through the use of a decision room.
?True
?False
Question 10??
?The
acronym CSCW stands for computer-supported communication in work.
?True
?False
Question 11??
?Which
of the following provides real time collaboration?
?Internet
?Groove
?Lotus
Notes
?Microsoft
Net meeting
?All
of these.
Question 12??
?Which
of the following is associated with group work?
?Internet
?Groove
?Lotus
Notes
?Microsoft
Net meeting
?All of these.
Question 13??
?Creativity
can be improved:
?when
individuals learn special methods.
?when
individuals act in groups.
?by
using specialized software.
?All of these.
?None
of these.
Question 14??
?Organizations
use online training to reduce training costs.
?True
?False
Question 15??
?Groupware
are computerized tools designed to provide group support.
?True
?False
Question 16??
?Groupthink
may lead to confrontation pressure.
?True
?False
Question 17??
?Which
of the following is a soft information category?
?Opinion
?Assessments
?Predictions
?Rumors
?All of these.
Question 18??
?PLM
systems have a unique set of issues, completely different from other enterprise
information systems.
?True
?False
Question 19??
?Critical
success factors must be considered in attaining an organizational goal.
?True
?False
Question 20??
?ERP
is designed to control all major business processes with a single software
architecture.
?True
?False
Question 21??
?CRM
systems are batch applications designed to operate at low peak times.
?True
?False
Question 22??
?One
of the major issues in supply chain management is demand forecast.
?True
?False
Question 23??
?Real-time
systems that alert managers to potential opportunities or problems are called
EOM systems.
?True
?False
Question 24??
?The
terms executive information systems and executive support systems are used
interchangeably.
?True
?False
Question 25??
?Exception
reporting focuses on deviations from predefined standards.
?True
?False
Question 26??
?Enterprise
information systems and executive information systems are essentially the same
thing.
?True
?False
Question 27??
?MRP
systems are designed to meet the data mining needs of an organization.
?True
?False
Question 28??
?CRM:
?is an interactive process.
?seeks
to provide the right product to the right customer.
?puts
a major focus on the selling side.
?enables
accurate target marketing.
?All
of these.
Question 29??
?The
concept of drill-down refers to:
?search for a specific item, going top-down.
?exercises
dictated from top management.
?a
quality control check in EIS.
?a
management by exception approach.
?quick
accessibility to various levels of detail.
Question 30??
?BAM
stands for:
?business
process modeling.
?business
activity modeling.
?business activity monitoring.
?business
activation modeling.
?None
of these.
Question 31??
?Supply
chain management begins with raw material and ends with finished goods to the
end customers.
?True
?False
Question 32??
?Enterprise
information systems are designed to support top management and middle
management.
?True
?False
Question 33??
?Explicit
knowledge is also referred to as:
?sticky
knowledge.
?leaky
knowledge.
?trendy
knowledge.
?electronic
knowledge.
?All of these.
Question 34??
?Explicit
knowledge is:
?easy
to explain.
?easy
to apply.
?easy
to document.
?easy to explain, document and apply.
?None
of these.
Question 35??
?Organizational
learning skills include:
?an
awareness of personal biases.
?openness
to new perspectives.
?a
sense of humility.
?exposure
to unfiltered data.
?All of these.
Question 36??
?Explicit
knowledge is hard to document.
?True
?False
Question 37??
?Intellectual capital is a synonym for knowledge.
?True
?False
Question 38??
?A
knowledge repository is a collection of internal and external knowledge.
?True
?False
Question 39??
?Tacit
knowledge is hard to document.
?True
?False
Question 40??
?Determining
the value of an organization’s intellectual assets is relatively easy.
?True
?False
Question 41??
?Which
of the following is true about knowledge management?
?Successful managers have always been performing
knowledge management.
?You
need large investments in technology to make it work.
?The
benefits are always clear at the start of the effort.
?The
benefits are easy to calculate.
?All
of these.
Question 42??
?Tacit
knowledge is:
?easy
to explain.
?easy
to apply.
?easy
to document.
?easy
to explain, document and apply.
?None of these.
Question 43??
?A
community of practice is a group of people in an organization that share a
common professional interest.
?True
?False
Question 44??
?Organizational
culture can impact profitability.
?True
?False
Question 45??
?A
learning organization refers to an organizations capability to learn from
external sources.
?True
?False
Question 46??
?Tacit
knowledge is also referred to as:
?sticky knowledge.
?leaky
knowledge.
?trendy
knowledge.
?electronic
knowledge.
?All
of these.
Question 47??
?Knowledge
management can be performed using document management.
?True
?False
Question 48??
?Explicit
knowledge deals with objective, rational, and technical knowledge.
?True
?False
Question 49??
?Learning
can be passive, active, or intermediate.
?True
?False
Question 50??
?Tacit
knowledge has been called leaky knowledge.