Answer the following question in essay format.
Your essay must include an introduction paragraph, main section
consisting of two or more paragraphs, and a conclusion paragraph. You
must address all relevant parts of each question.
Read the information from the case on Toni and answer the Questions for Case Study 10.1: “Individual Inducements”
1. Name at least two motivational theories that could be applied to help
motivate Toni. Summarize each theory and explain why it might work to
motivate this employee.
You have just taken over a new area with six workers. Three have just
completed their projects and need new assignments. Three are in the
middle of their projects but not performing well. You have been brought
in to motivate them. You decide to handle the three that need new
assignments first — Toni, Donna, and Sunil.
Toni is a temp worker barely getting by. She had a full-time job at
another firm with 11 years seniority when the founder retired and
liquidated the assets. Donna is at the highest pay grade in the
department and has the highest title — Senior Project Leader. She lives
very comfortably and likes to read in many varied areas and create art
in her spare time, and would quit and do that full-time if she could.
Sunil is easily bored with committees and bureaucracy. He comes in every
day ready to take charge. He likes to work and to get things done and
then move on to the next job.
The three projects to be assigned are the Abruzzi Project, the Regional
Extension Project, and the Tyler Bid. The Abruzzi project involves
product development for a new line of stores selling, essentials,
gadgets. The products are not new; many, like the calculator and the
digital camera, have been around for awhile. Abruzzi stores will sell
these and other items with unique designs. The Regional Extension
Project involves using one work crew to construct four regional offices
for your company, one per year for the next 4 years. The Tyler Bid is
not a sure thing. A proposal needs to be worked up for what could become
the Tyler Project and your firm has an excellent chance of winning the
bid, resulting in the need for someone to commit to follow through and
stay with the project for the next 8 to 10 years.
The three workers with ongoing projects are Scott, Kendra, and Carmella.
All are underperforming. Scott claims (with some justification) that he
has worked far harder than everyone else in the department for the past
7 years and now he is just “doing what they have been doing” —
average. He was given his project because of his work history and now he
is the furthest behind. Kendra is looking for a promotion and a raise
after her project is complete but doesn’t seem to be working very hard
to get it. Kendra thinks the other five people in your department plus
about two dozen people outside the department all want the one
promotion. You know that no one outside the department is interested or
has a chance, and inside the department only Toni would want and need
the work. As for Carmella, she has had a succession of short-lived
bosses, none of whom took much notice of her. As she explains it,
“Nothing bad happens to me if my projects are a little late and nothing
good happens if I’m finished on time or early.”