Write a 1- to 2-page formal letter or memo in which you
communicate a negative message. You may select from one of the following
Tell your investors or employees about a recent decrease in your
company’s stock value.
Inform employees of a coming round of layoffs at your place of
Communicate displeasure with a business’s or vendor’s work
practices or product.
Inform a customer that you are unable to refund his or her money
or accept a returned product.
Select another scenario of your choice, as approved by your
Format your letter or memo as suggested in Ch. 10 of Workplace
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